Estimated delivery times for UK orders are 4-5 working days. Shipping Fees can vary between £2-5 and are based on the size and/or weight of the shipment.
All UK orders are dispatched within 2 working days via UK Mail Express delivery. (£5)
UK Tracked 1-2 Working Days - £4.99
Europe Tracked 4-7 Working Days - £7.99
Rest of the world up to 10 working days - £14.99-£17.99
Please contact our customer service team at firstname.lastname@example.org as soon as possible to change your shipping address. The shipping address can only be changed before the order has been shipped.
If your parcel is lost we will look into this with the courier selected at checkout. The process can take up to 4 weeks from opening the appeal.
Please be aware:
We operate under a DDU (Delivery Duty Unpaid) policy. Please be aware that you may incur further charges and have to collect your order from your local post office. We are actively working on amending our policy to make our customer experience more affordable and effortless.