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Shipping

Estimated delivery times for UK orders are 4-5 working days. Shipping Fees can vary between £2-5 and are based on the size and/or weight of the shipment.

All UK orders are dispatched within 2 working days via UK Mail Express delivery. (£5)

UK Tracked 1-2 Working Days - £4.99
Europe Tracked 4-7 Working Days - £7.99
Rest of the world - £14.99-£17.99

**IMPORTANT - PLEASE NOTE: Orders from our first release will take up to 7-10 working days from dispatch**

Contact
Email: support@illvzn.com

Returns
We can accept returns for refund only as we don’t hold buffer stock for exchanges. Any item returned to us will refunded on the basis that the returned item(s) reach us unworn, in their original and sellable condition within 14 days of purchase. We cannot refund any items that have been washed or worn.

Refunds will be processed once the returned item(s) have been received. With the exception of any damaged/faulty items, we are not responsible for return postage fees.

To return an item simply fill out in full and enclose the following returns form in with your return. You can download our returns form below

 


Order Amendments
Please contact our customer service team at support@illvzn.com as soon as possible to change your shipping address. The shipping address can only be changed before the order has been shipped.